Assoc. Prof. Matteo Cristani
University of Verona , ItalyBusiness Process Compliance: the quest for automation
Abstract:
The Compliance of Business Processes towards a normative background is one of the most compelling adventures of the recent developments in a variety of fields including Information Systems, Artificial Intelligence and Knowledge Engineering. It is so, for three main reasons: (1) because the need for automation is emerging due to the rising cost of human labour onto compliance check and the simultaneous expansion of the relevant backgrounds in the globalization era, where also conflictual international juridical scenarios and soft law issues including certifications, product production policies, standards and other private international agreements emerged, (2) in effect of the growth of the complexity of processes, especially those involving the supply chain, again due to the globalization processes and (3) for the strict need of anticipating the risks of the dynamics of production, commercialization and administration on a mutating background. Since the birth of the discipline, the community has been struggling with the emersion of these difficulties, and has been studying the qualitative techniques that can be used to perform such tasks. A specific line of investigation has been successful, that is based on the usage of representing in a unitary framework both normative background and process structure: Defeasible Deontic Logic. This framework has been used to solve the issues of Compliance throughout the whole lifecycle of a Business Process: by design, on test, on audit, at correction time, at migration time, and others. In this speech I shall provide a general picture of the domain of research, devise a forecast for the future developments and discuss open issues and their nature.
Biography:
Matteo Cristani is Associate Professor in the University of Verona (Italy), Department of Computer Science. He is employed by the University of Verona since 1997. His first research interest has been Natural Language Processing, and then Temporal Reasoning, the theme on which he wrote the doctoral dissertation. His subsequent main research interest is Artificial Intelligence, in particular Ontology on the Web, Spatial reasoning. He has published in outstandingly International Conferences and Journals. He has thenceforth developed a strong interest in the topic of legal reasoning and its applications to Business Process Compliance, on which he became an active member of the internation research community of Regulatory Technologies. He has been recently applying this topics towards the domains of Process Management and Analysis.
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